Privacy Policy

SwiftLift Crew respects your privacy. This policy explains what we collect and how we use it.

1. Who we are

SwiftLift Crew. Contact: support@swiftliftcrew.com.

2. Information we collect

• Contact details (name, email, phone)
• Service address and job details
• Photos and descriptions you submit for quoting
• Payment-related status (processed by payment providers)
• Basic website analytics and device data

3. How we use information

• Provide quotes, booking, dispatch, and customer support
• Process payments and prevent fraud
• Quality control using completion documentation
• Improve our website and operations
• Send service-related communications

4. Sharing

We may share information with crew assigned to your job, payment processors, and tools that power operations (such as CRM/form providers). We do not sell your personal information.

5. Photos

Job photos are used to scope work, quote accurately, document completion, and resolve disputes. Treat photos as operational records.

6. Retention

We keep information as long as needed for service delivery, legal obligations, and legitimate business records.

7. Security

We use reasonable administrative and technical safeguards. No method of transmission is 100% secure.

8. Your choices

Request access or correction by emailing support@swiftliftcrew.com. You can opt out of non-essential marketing messages.

9. Children

Services are directed to adults. We do not knowingly collect information from children under 13.

10. Policy updates

We may update this policy and will revise the date above when we do.