Terms of Service

These Terms govern your use of the SwiftLift Crew website and services. By requesting a quote or booking a job, you agree to these Terms.

1. Company

Services are offered by SwiftLift Crew. Contact: support@swiftliftcrew.com.

2. Photo-based quotes

Quotes are based on photos, descriptions, and access information you provide. A quote is firm for the disclosed scope only.

3. Deposit, balance, and booking

A $75 deposit is required to book. The remaining balance is due when SwiftLift Crew arrives, before work begins. Booking is confirmed after successful deposit payment.

4. Change orders

If on-site conditions differ from submitted photos, description, or access notes, additional work requires a change order and payment of any price difference before that work continues.

5. Service performance

Jobs are completed by SwiftLift Crew to our brand standard. Payment is handled through SwiftLift Crew—not as informal cash deals outside the booking process.

6. Completion proof

Before-and-after photos may be collected to document completion and quality control.

7. Cancellations

Cancellation and reschedule rules are communicated at booking. Fees may apply when a crew is already dispatched or a slot is held.

8. Customer responsibilities

You represent that you own or are authorized to remove the items, will provide safe access, and will disclose hazards and restricted materials.

9. Prohibited items

Hazardous and restricted items listed on What We Don’t Take may be refused. Illegal items will not be hauled.

10. Limitation of liability

To the fullest extent permitted by law, SwiftLift Crew is not liable for indirect or consequential damages. Total liability related to a job is limited to the amount you paid for that job.

11. Website use

Do not misuse the site, attempt unauthorized access, or submit fraudulent quote requests.

12. Changes

We may update these Terms. Continued use after updates constitutes acceptance of the revised Terms.

13. Contact

Questions: support@swiftliftcrew.com.